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Home/Courses/What you need to know about GDC Complaints

What you need to know about GDC Complaints

Lecturer
Densure
Date
20th April 2019 5.30pm to 7.30pm
Cost
FREE
Description

Aims and Objectives

  • Feedback from an Expert Witness in GDC Fitness to Practice Hearings, how the GDC requests a Report on a complaint and who makes complaints
  • Attendees will learn the structure of Fitness to Practice as well as how to respond to and avoid complaints escalating at the GDC
  • To understand the changing guidance of consent
  • Outcomes: Patient care will be enhanced and practitioners will be better prepared to avoid unwelcome attention from the GDC

Pre-reading List: none

Development Outcomes:

The General Dental Council encourages you to choose CPD to cover all four development outcomes in your cycle:

A: Effective communication with patients, the dental team, and others across dentistry, including when obtaining consent, dealing with complaints, and raising concerns when patients are at risk.

B: Effective management of self, and effective management of others or effective work with others in the dental team, in the interests of patients at all times; providing constructive leadership where appropriate.

C: Maintenance and development of knowledge and skill within your field of practice.

D: Maintenance of skills, behaviours and attitudes which maintain patient confidence in you and the dental profession and put patient’s interest first.

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